Refund and Returns Policy & FAQ

Shopping

You can create an account by clicking on the “Register” or “Sign Up” link usually found at the top right corner of our website. Fill in your details, and you’ll be ready to shop! Having an account allows for faster checkout, order history tracking, and more.

 

You can browse products by category using the navigation menu, or use the search bar at the top of the page to look for specific items, brands, or pet types.

Once you’ve found the items you want, add them to your shopping cart. When you’re ready to checkout, click on the cart icon, review your items, and proceed to checkout. You’ll then enter your delivery address and choose your payment method to complete the order.

Yes. Please contact us on whatsapp as soon as possible if you need to modify or cancel an order. We will do our best to accommodate your request.

Payment

We accept various convenient payment methods, including KNET, WAMD, Link Payment,  Credit Cards (Visa, MasterCard, etc.), and Cash on Delivery (COD) within Kuwait.

All prices on petfoodkw.com are listed and processed in Kuwaiti Dinars (KWD).

Shipping

We offer delivery services across all areas of Kuwait.

Refund and Returns Policy

Yes you can return any unused and unopen product in 7 days after delivery and you can chose you want money back or you want to exchange it with other products

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